Dick White Referrals


Client Care Team Associate

Job Title:           Client Care Team Associate

Date Created:    October 2017

Reports to:         Client Care Team Associate 

Job Summary:

An exciting opportunity has arisen for a passionate and enthusiastic professional to join our vibrant Client Care Team, working in our busy, purpose-built specialist veterinary hospital. The position will involve Reception, Administration, Claims and Telephony/Switchboard duties.

 Successful Candidate:

You will have a passion and drive for delivering outstanding client and patient care, will be an excellent communicator and highly organised. You will be a team player who enjoys working in a supportive working environment whilst also being able to use your initiative and challenge the status quo.

You will be IT literate and have a good understanding of accounts and handling money. Veterinary experience would be advantageous but is not necessary as full training will be provided.

This is a full time position, working a 40-hour week between the hours of 08:00 and 22:00, Monday to Friday with a 1:7 weekend rota with compensated time off and paid overtime.


As you would expect from the UK’s largest private veterinary referral hospital we offer an inspiring and friendly working environment together with career development opportunities and an excellent package and benefits that include:

  • Basic salary £17,500 to £22,000 (plus paid overtime)
  • Dedicated CPD allowance
  • Pension
  • Generous leave allowance
  • Annual Bonus Scheme
  • Access to Private Medical cover
  • Personal Health Insurance
  • Life Assurance
  • Childcare Vouchers
  • Cycle to Work Scheme

If you share our passion for delivering excellence, trust and care then we would love to hear from you.

To apply, please send your CV and a covering letter outlining your suitability for the role to vacancies@dwr.co.uk

Application form

If you have found a job role that suits you please contact us by email or fill in the form on this page, attaching your CV, or emailing vacancies@dwr.co.uk

Job Role

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