We welcome all feedback from veterinary professionals and clients and, while we strive and hope for all positive comments, we know there may be times when you have concerns, or we fall below expectations.
We take all complaints seriously, investigate them fully and resolve them as best we can. Then we review and use the feedback
If you would like to give us any feedback at all, please email us: firstname.lastname@example.org
We have a robust complaints policy and this also extends to our parent company so please click here for Linnaeus' complaints process and click here for Linnaeus’ customer charter.
Or you would like to complete our short and simple feedback form click here.